FAQs

We strive to provide your sign-up information as quickly as possible, but sometimes delays can happen! First, please check your Spam/Junk folder to see if your welcome email has been misplaced. If you still can’t find it, visit the goCabinets reset password page and enter the email address you used to sign up. You’ll receive a new password shortly, which you can then use to access your account.

To reset your password, just enter the email address you used to sign up for goCabinets here. You’ll receive an email with a new password, allowing you to log back into your account.

When setting up a new job, you can choose whether to include the assembly or not. If you choose this option, your products will arrive assembled. If you choose not to include assembly, the price will reflect unassembled items, making it the most budget-friendly way to place your order.

As a general guideline, orders typically take about 2-3 weeks to process. However, this timeframe may vary based on the complexity and size of your order, as well as the volume of work in the system, especially during busy periods like the holiday season.

Yes we do!
Our skilled designers utilize a vivid array of software tools to bring your plans to life. This service will be quoted first as time frames may vary with different projects.

Yes we can design your project.
Our staff will be able to help you with whatever design and this service will be charged on hourly basis.
Please don’t hesitate to enquire for further information.

We’re here to assist you!
The best approach is to visit our offices, where we can guide you on navigating the portal and help you get started with your design. Or make an appointment with one of our friendly staff members to help you navigate the website.

While there are no live tutorials, you can find YouTube videos for each unit that guide you through the building process and help you navigate effectively.